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Privacy policy and terms of service

Terms and conditions

This public offer (contract) determines the order of goods’ sale through the online store malko-fashion.by, owned by Berezovsky, Dmitry Evgenievich. Registration certificate 591617300 issued in April 6, 2018, to the Buyer, who accepted the public offer (offer) to conclude this Agreement. The contract is offered on the terms of a public offer in accordance with Article 407 of the Civil Code of the Republic of Belarus.

Paying for the goods through the website malko-fashion.by, the Buyer accepts and agrees with all conditions in this contract and information posted on the website malko-fashion.by at the moment of payment for the product.

The fact of the Buyer's acceptance of the terms of this Agreement is the placement of an order on the website of online store malko-fashion.by (paragraph 3 of Article 408 of the Civil Code of the Republic of Belarus).

Online store malko-fashion.by operates according to the Civil Code of the Republic of Belarus on Consumer Rights Protection and other legislation of the Republic of Belarus.

1.Subject matter of the contract

1.1.The seller, according to the order form the Buyer, sell the product and the Buyer makes payment and accept ordered goods on the terms of the contract.

1.2.The order is proceed by electronic form on the website  malko-fashion.by

1.3.The product is represented on the website through photo and text information: article number, price and description of the product. Photo may slightly differ from the real product design.

2.Process order

2.1.The Buyer fill in all the information specified in the shopping cart / registration form in process of making the order on the Seller’s website

2.2.In the process of placing an order for the Goods through the online store, the Buyer provides the Seller with information allowing the Seller to identify the Buyer. Such information includes: last name, first name, patronymic name of the Buyer; contact number; actual delivery address: postal address of the place of residence (including postal code). e-mail address, name of the Goods, type of goods; quantity of goods; price of the Goods and terms of payment; delivery method (pickup / paid delivery) and payment terms;  If necessary, the Buyer is obliged to inform the Seller other necessary information for placing the Order. The Seller undertakes not to provide the Buyer’s registration data and other information relating to the Buyer's personal data on the website malko-fashion.by to persons unrelated to the fulfilling of the Order.

2.3.The Buyer is responsible for the accuracy of the information provided in accordance with clause 2.2 of this Offer. Seller is not responsible for the completeness and accuracy of the information provided by the Buyer. In case of non-fulfillment or improper fulfilling of the Order by the Seller due to the provision of incomplete and / or inaccurate information by the Buyer.

2.4.The fact of processing an order by the Buyer is the fact of the Buyer's acceptance of the terms of this Agreement.

2.5.For each Order is attributed a unique number, data on the Order are received by the specialists of the Seller’s online store, who are obliged to contact the Buyer within two hours.

2.6.If the Buyer has any questions regarding the description, properties and characteristics of the Goods before placing the Order, the Buyer should contact the Seller by phone specified in the Seller’s Online Store or send a request to email info@malko-fashion.by  

3.Payment of the order

3.1.Payment for the Order is carried out using the methods specified on the Seller’s website.

3.2.Price for each item of the product is displayed in Belarusian rubles on the website malko-fashion.by. There is also an opportunity to see the price of the model in Russian rubles and US dollars by selecting the currency option.

3.3.Prices for any items of the goods indicated on the website may be changed by the Seller without notifying the Buyer.

3.4.PAYMENT METHODS :

a) Cash for the residents of the Republic of Belarus to the courier upon receipt of the order

 b) Online payment by Bank Card on the website 

 c) Through the "Calculation" ERIP System                                       

3.5.The invoice issued to the e-mail address (e-mail) is valid for two days. If the order is not paid in this period, then the reserve for the model will be removed and they become available for sale.

4. Order fulfilling

4.1.Delivery of the Order is carried out at the actual address specified by the Buyer which was placed the order on the website malko-fashion.by

4.2.The goods are delivered to the Buyer by the Seller at the Buyer's expense: in the Republic of Belarus according to the tariffs of Belpochta RUE within 3-7 business days from the date of dispatch. In exceptional cases, the deadline for order execution may be agreed with the Buyer individually. In the cities of the Russian Federation and other points of the world at the tariffs of EMS RUP "Belpochta".

4.3.Goods in stock are reserved for the Buyer for a period not exceeding 2 working days. If during the period specified in this clause, the client did not answer the phone calls to the phone number indicated when placing the order and did not answer the email sent to the email box (e-mail) indicated when placing the order, the reserve will be removed and the goods arrive in free sale.

4.4.The order is considered completed:

- from the moment of the transfer of the Order to the Buyer by the Belpochta RUE at the actual delivery address specified by the Buyer in the order. Simultaneously with the transfer of the Goods, the Seller (mail / courier service employee) sends the purchase receipt to the Buyer confirming the fact of purchase of the goods, unless otherwise provided by the legislation or the contract, as well as documents relating to the Goods, the transfer obligation of which is stipulated by the legislation for this type of Goods, as well as a receipt about accepting cash for the delivery of goods. Upon receipt of the order, the Buyer is obliged in the presence of the employee mail. Branch or courier service delivery officer to check the integrity of the package parcel. In case of violation of the integrity of the parcel, the Buyer is obliged to require the employee of the post office or the employee of the courier delivery service to draw up an Act of damage to the parcel. Only in the presence of the Act of damage to the parcel, the Buyer is entitled to a refund of the model cost and delivery cost. Signing in receipt of the Order, the Buyer confirms its execution.

4.5.The transfer of ownership of the Goods, as well as the risk of accidental loss of or accidental damage to the Goods, shall pass from the Seller to the Buyer     from the moment the Goods are transferred.

4.6.If the Buyer provides inaccurate information about his contact details and delivery address, the Seller shall not be liable for improper execution of the    Order.

4.7.The cost and terms of delivery of the Order The buyer specifies on the Seller’s website malko-fashion.by or by phone: +375 29 177-60-75

5. Refund and exchange product

5.1.Return and exchange of goods can be made within 14 days from receipt of the goods (see the “Return” tab on the malko-fashion.by website. Refunds for the failed model are carried out in accordance with the sales receipt, no later than 10 days after receipt of the goods and your written statement, with the exception of shipping charges for shipping the product.

5.2.Return of goods is possible if its presentation is preserved (packaging, seals, labels), consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods. The buyer provides copies of these documents and fills out an application for a refund.

5.3.Return of the goods of inadequate quality: The goods of inadequate quality means the goods that are defective. The difference of design elements (colors) or design from those stated in the description on the site is not a defect. The appearance and completeness of the goods, as well as the completeness of the entire order must be checked by the Recipient at the time of delivery of the goods. In case of detection of any of the above disadvantages, an ACT should be drawn up in the presence of a courier or an employee of the RUP Belpochta who delivers the goods to the Buyer, if possible, photographs of the shortcomings are made. The specified documents (act, photos) should be sent to the email address: info@malko-fashion.by.

After receiving the order, claims to external defects of the goods, completeness and presentation are not accepted.

5.4.To return the goods, as well as in the case of claims to the quality of the goods, you must:

- Fill out an application for a refund, specifying in detail what kind of defect contains the goods you are returning (see the application form on the website in the “Return” tab);

- Neatly pack the goods for return, enclose the sales receipt, completed application.

5.5.The goods are returned by the Buyer independently to the address:

Berezovsky Dmitry Evgenievich

Republic of Belarus, Grodno region

231400 Novogrudok, ul. Mickiewicz 116/20

tel. +375 (29) 177-60-75 (Viber, WeChat)

5.6. Requirements for the return of the amount of money paid for the goods shall be satisfied within 10 days from the date of the presentation of the relevant requirement (the law "On Protection of Consumer Rights"). When returning goods of good quality, the sum of the goods is returned, and in case of return of goods of inadequate quality, the cost of goods is returned along with the cost of delivery, subject to the availability of the Act, drawn up in the presence of a delivery service employee (Belpost or RUF). Otherwise, the goods are not accepted for refund, nor the delivery is refundable.

5.7. Refund on a bank card (if the order was paid for with an international card) or by postal order (if the order was paid through the SSIS or upon receipt)

 

6.Obligations and responsibilities of the sides involved in the Agreement

6.1.From the moment of the conclusion of this Agreement, the Seller shall fully ensure all obligations to the Buyer in accordance with the terms of this Agreement and applicable law. The seller has the right to refuse to place an Order to persons expressing disagreement with the terms of this agreement.

6.2.The seller has the right to change this Agreement, prices for goods and tariffs, methods and terms of payment and delivery of goods unilaterally, placing them on the pages of the online store malko-fashion.by All changes take effect immediately after publication and are considered to be brought to the attention Buyer since such publication.

6.3.The Seller shall not be liable for actions or omissions of employees of the Belpochta RUE; for the losses incurred by the Buyer as a result of mistakes made when filling out the order form or during registration as a result of unlawful actions of third parties, as well as for the improper use of the Goods ordered by the Buyer on the website Seller malko-fashion.by

6.4.The buyer reimburses the seller the cost of delivery of the goods in case of failure to receive the order sent. If the Buyer made an advance payment and did not pick up the shipped Goods, the prepayment is not refunded in the amount of the Seller’s actual expenses for sending the Goods to the Buyer and back.

6.5.Either party is not responsible for the full or partial failure to fulfill its obligations under this contract if this failure was caused by force majeure (floods, fires, other natural disasters, strikes, actions of state bodies, interruptions in the provision of services caused by technical disruptions in equipment and software). The parties are obliged to make decisions to eliminate this problem in order to ensure the parties to continue the execution of this contract.

6.6.In order to avoid disputes, until the conclusion of the contract, the Buyer undertakes to familiarize himself with the content and conditions of the contract, the prices of the goods and all the information offered by the Seller in the online store malko-fashion.by, in particular, with sections: Payment, Delivery, Return and Exchange.

6.7. The buyer undertakes not to use the product ordered on the website for business purposes.

6.8. Disputes and disagreements that may arise in connection with the execution of this contract will be resolved through negotiations between the Parties.

7.Personal Information

By ordering the goods on the web site malko-fashion.by, the Buyer agrees to the collection and processing of personal data about himself in order to deliver the ordered goods and fulfill the conditions of this contract. The Seller collects and processes the Buyers' personal data (namely, the Buyer’s last name, first name, patronymic name, shipping address, contact numbers, etc.) in order to:

- compliance with the terms of this agreement;

- delivery of the ordered goods to the Buyer

- return of funds to the Buyer for the unsuitable model.

Seller undertakes to: maintain confidentiality with respect to personal data of Buyers; not to allow unauthorized use of personal data of Buyers by third parties; exclude access to personal data of Buyers, persons who are not directly related to the execution of Orders, except for persons who have the right to access this information in accordance with the law.

The buyer agrees to receive advertising information via telecommunications and / or e-mail. The Buyer has the right to refuse to receive the above messages by sending a registered letter to the Seller with a corresponding written notice.


Information for the buyer:

Individual entrepreneur Berezovsky Dmitry Evgenievich

Registration number: 591617300

Date of registration of the company: 04/06/2018

Legal address:

231400 Novogrudok, ul. Frunze 29/1

Republic of Belarus

Address for postage:

Berezovsky Dmitry Evgenievich

Republic of Belarus, Grodno region

231400 Novogrudok, ul. Mickiewicz 116/20

Operating mode

Call center - every day 9.00-20.00

SELLER DETAILS

Recipient:

Individual Entrepreneur Berezovsky Dmitry Evgenievich

Our Bank Details:

Account BY38BAPB30134155600140000000,

BANK OJSC Belagroprombank

Regional Directorate for the Grodno region

ЦНП №425 in Novogrudok

231400 Novogrudok, Grodno region

st. Lenin 1A

BIC BAPBBY2X

UNP 591617300

tel. +375 (29) 177-60-75 (Viber, WhatsApp)